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What to Do If You Have a Concern

Part of our vision for St Peter's is that "We will always aim to nurture relations that are based on trust and respect and value everyone's contribution.  We actively seek to work in partnership with parents and carers".

Everyone wants to ensure that each child is happy and successful in school and we will want to work with you to ensure this.  We communicate with you, about your child, in many different ways and will always let you know if we have any concerns. However, it is also really important that you let us know if you have any worries about your child's academic or pastoral wellbeing. 

In order to make sure that we can respond to concerns it is important that you talk to the right person and in the first instance it is always best to discuss concerns with your child's class teacher. They will always know your child best, and will usually be able to help to solve most problems or concerns.  At the current time, as face-to-face contact is not possible, the best way to contact your child's teacher is through the year group email account. You can also phone the welcome desk and arrange to make an appointment for a telephone call or Teams meeting. 

If, once you have spoken with the classteacher, you still have concerns then it is best to talk with the appropriate Phase Leader.  Phase Leaders have overall responsibility for the learning, wellbeing  and behaviour for particular year groups within the school.   Our Phase Leaders are:

Mrs Kelly Nash Foundation Stage
Mrs Claire Wilmott KS1 (Years 1 & 2)
Miss Jemima Napier Lower KS2 (Years 3 & 4)
Mr Tim Eustace Upper KS2 (Years 5 & 6)

Phase leaders can be contacted via email and will respond to a concern within 5 working days.

If you have any concerns, or complaints, around any aspects of SEND, or SEND provision, please contact Mrs Lynne McCullough, our SENCO:

If there are still concerns, or if you have any concerns about our provision, then please make an appointment to talk with either of our Associate Headteachers Mrs Janine Ashman or Mrs Catrin Battista or our Executive Headteacher Mrs Sharon Roberts.

We strive to build and maintain excellent relationships with all in our parent community and always seek to address concerns and find solutions. However, should you require further information, please see the LSP Complaints Policy, and the Whistleblowing Policy, by clicking on the link below:

LSP Policies